Refund Policy — 30 Days
Your satisfaction is our top priority. You have 30 days from the receipt of your order to return an item, no questions asked.
Conditions
- Item in its original, unused condition, in its original packaging.
- Order number required.
Refund Process
Once the return is received and validated, the refund will be issued to your original payment method within 5 to 10 business days.
How to proceed?
Email us at contact@coussinet.shop with your order number. We will send you return instructions within 24 hours.
Ineligible Items
- Items visibly used or damaged by the customer.
- Requests made after 30 days.